FAQ's

Yes – we ship globally from our distribution hubs in Australia, the UK, and the US. We quote ex-works as standard but frequently arrange shipping for large orders.

It depends on the print finish and level of customisation required, but can be as low as 60 units

Yes! You can customise. We offer digital printing and pad printing depending on the material.
We customise can customise colour at 3000 units. Get in touch with our team today.

Again it depends on the product and customisation. We like to allow 4-6 weeks from artwork approval, but at a pinch can turn orders around pretty quickly.

We offer our full reusables range including:

• Original (lightweight plastic)
• Brew (tempered glass)
• Thermal (double-walled stainless steel)
• Cold Cup (iced drinks with straw and sealable lid)
• Commuter Mug (spill-proof travel mug)
• Go Bowl (reusable food container – perfect for office lunch or takeaway)

Our reusable products are designed for beverage and occasion. KeepCup Reusable Cups have an easy press on lid, designed to be similar in functionally to be single-use products.  The lids are splashproof, perfect for a short walk from café to office, home to car and comes in tempered glass – Brew, lightweight plastic – Original and insulated steel – Thermal. KeepCup Commuter is a Travel Mug designed for spontaneous drinking on the go. It is insulated and has a leakproof sipper lid that is safe to carry in your bag. The unique KeepCup Helix Bottle unscrews in the middle for easy fill, easy clean. The Bottle converts seamlessly to a Travel Mug when you want to travel light.

The latest Cold Cup range is a splashproof design specially for icy beverages, where visual pleasure is part of the drinking experience – boba, cold brew, iced coffee – we’ve got you covered. The Original Cold Cup is the sellout cult favourite - simple, lightweight clear plastic. Longplay Cold Cup features tempered glass with a removable plastic sleeve to prevent condensation and retain temperature. Brew Cork is tempered glass with bestseller cork band.

Yes they are, KeepCup products are designed to accommodate both hot and cold beverages. The innovative design ensures your drinks stay at the perfect temperature wherever you go.

For keeping hot and cold we recommend insulated stainless steel, for pure enjoyment glass, and for no fuss easy carry our coloured plastic or clear Tritan range.

Yes – KeepCup is B Corp Certified, and our products are designed to replace disposable packaging. We offer:

• Reuse impact data
• Employee engagement resources
• Reuse engagement programs for offices, cafes, and events

Yes – KeepCup is B Corp Certified, and our products are designed to replace disposable packaging. We offer:

• Reuse impact data
• Employee engagement resources
• Reuse engagement programs for offices, cafes, and events

KeepCup is renowned for its commitment to sustainability, using considered recycled materials and offering designs. KeepCup has done the work of Life Cycle Analysis and impact assessment on its products. This sets KeepCup apart in its commitment to drive reuse.

KeepCup is a business founded on impact, whether designing great products to replace single-use, removing single-use plastic from our supply chain, using recycled and recovered material or running our offices on solar power, we are in it for a better planet.  We have been a B Corp since 2014, and donate 1% of our revenue to environmental protection.  We are also a Living Wage employer. So from a brand point of view, KeepCup is a top choice.

From a product point of view, it depends on the use case. We have conducted Life Cycle Analysis to determine the number of times you need to use our products to best compare with single-use. The best reusable cup is the one you use. 

Breakeven is the number of times you need to use a KeepCup to cover the environmental impact of the product lifespan compared to single-use cups. For our insulated Traveller range, that's about 66 uses. Our Brew Cork range has 24 uses and 20 uses for the Originals range*.

* Bengtsson, J. 2020, Reusable Coffee Cups Life Cycle Assessment and Benchmark, Edge Environment. 

We have conducted a Life Cycle Analysis to determine the breakeven of our reusable range.  This considers the impact of manufacturing and washing a KeepCup over a four-year lifespan when compared to single-use cups.

KeepCup Original - plastic = 18 uses
KeepCup Brew Cork - glass = 24 uses
KeepCup Thermal - stainless steel = 66 uses

These differences largely reflect the embodied energy in steel manufacture compared to plastic or glass.  This is the bare minimum use of the product but underscores the environmental ‘cost per wear’.  Having fewer things of higher quality and using them for as long as possible is the cornerstone of the circular economy and a great way to make good decisions about what to purchase.

Yes, it's part of our commitment to reducing carbon impact across our supply chain. Whether it’s being on the forefront of introducing industrial-scale recycled material like Tritan Renew quicksip lids and 90% recycled steel insulated cups, or local circular economy initiatives like our Recycled Cold Cups locally recovered and ground and made from our own QC and assembly waste.

Discover the recycled materials used by KeepCup, ensuring that your cup is not only reusable but also made with a focus on sustainability. Learn about our commitment to reducing environmental impact.

All KeepCup products are hand assembled in our local warehouses in Melbourne and London. We manufacture and assemble locally in Australia and United Kingdom, with components coming from China and Portugal. KeepCup is a Living Wage employer.