KeepCup Care
KeepCups are made to last. Follow our care tips to make yours last even longer.
Press Fit Care
Our press fit cups include Original (plastic), Brew (glass) and Thermal (stainless steel) with a splashproof sipper lid.
How to use the lid
- Dishwasher safe on the top rack
- Store with the lid off
- Wait 10-20 seconds before putting your lid on, to allow steam release
Caring for your cup base
Tempered Glass
- Dishwasher safe on the top rack
- Microwaveable, but with the lid off, up to 100°C / 212°F
- Avoid putting in the freezer to prevent risk of cracking the cup
- Caution: rapid and extreme temperature change may cause the glass cup to shatter. Avoid placing freezing cup in boiling water or vice versa.
Cork Band
- Do not remove cork band
- Hand wash only while on the cup
- Do not microwave
Stainless Steel
- Hand wash to preserve colour finish
- Do not microwave
- Avoid putting in the freezer to prevent risk of damaging the cup
Plastic
- Coloured plastic cups are dishwasher safe on the top rack
- Clear plastic cups are best hand-washed to avoid clouding
- Microwaveable, but with the lid off, up to 100°C / 212°F
- Avoid putting in the freezer to prevent risk of cracking the cup
Longplay outer sleeve
- About once a week, take it fully apart to clean and allow to dry before assembling
- Hand wash to prevent staining or clouding
- Microwaveable, but with the lid off, up to 100°C / 212°F
Twist Fit Care
Our Helix range is a cup-to-bottle system with twist-fit, leakproof Cup and Bottle lids.
How to use the lid
- Dishwasher safe on the top rack
- Remove gasket for thorough clean
- Leave plug open for 10-20 seconds when closing lid to prevent pressure and steam build up
Troubleshooting your Helix lid
The plug will be stiff with first use but will loosen over time. Leave lid on cup with boiling water to aid loosening
Gasket tab should be upright, opposite drinking hole
Caring for your cup base
Stainless Steel
- Hand wash to preserve finish
- Do not microwave
- Avoid putting in the freezer to prevent risk of cracking the cup
Plastic
- Hand wash to prevent staining or clouding
- Microwaveable, but with the lid off, up to 100°C / 212°F
- Avoid putting in the freezer to prevent risk of cracking the cup
Caring for your bottle lid
Stainless Steel
- Remove silicone ring gaskets for thorough clean
- Hand wash to preserve finish
- Do not microwave
- Avoid putting in the freezer to prevent risk of cracking the bottle
- Do not fill with fizzy drinks. It causes pressure build up on the twist fit seal.
Plastic
- Remove silicone ring gaskets for thorough clean
- Hand wash to prevent staining or clouding
- Do not microwave
- Avoid putting in the freezer to prevent risk of cracking the bottle
- Do not fill with fizzy drinks. It causes pressure build up on the twist fit seal.
Caring for your Press fit lid
Lid assembly
- Align plug on screw fitment, and over the lid ridge.
- Twist plug clockwise, from start position to resting position.
- Turn further clockwise until plug is in closed position covering the drinking hole.
- Press to seal.
Keep your Brew like new
- KeepCup Brew is made from durable tempered glass. Tempered glass is dishwasher safe on the top rack.
- Place small components such as plugs and silicone band in cutlery tray or basket, so they do not become damaged or lost.
- If water gets under the silicone band during washing, it can slide down the cup. For best results, use a dry band on a dry cup.
- Glass cup can be microwaved to a maximum temperature of 100 °C / 212 °F.
- Caution: Rapid temperature change or heating over 100 °C / 212 °F may cause the glass cup to shatter. Do not heat liquids in the microwave above boiling point, or place a cold cup in boiling water, or place a hot cup in cold water.
For more information about KeepCup Brew visit our materials page >
Keep your Cork cruisy
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Your KeepCup cork band is made from natural material, there can be slight variances in colour, height and width of the band. As a result, band fitment will vary.
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We recommend the cork band not to be removed and handwashed only.
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Repeated dishwashing will cause the band to become discoloured and stretched.
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Place small components such as plugs in cutlery tray or basket, so they do not become damaged or lost.
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Do not microwave cup with cork band on.
To remove the band:
- Place the cup on a flat surface, upside down.
- Using your fingertips, gently massage the cork band upwards while rotating the glass, keeping the band at an even height.
- Wash band separately and leave in the sunshine until touch dry.
- Slide back onto the cup and allow to fully dry.
- If your band is loosened, follow these instructions.
To reassemble the band:
- Place the cork band on a flat surface with the inside groove at the top.
- Take the glass and place inside of the cork band.
- Using both hands and even, rotating motions, lift the band upward until it grips on the glass.
For more information about KeepCup Brew Cork visit our materials page >
Keep your Brew Corn and Wood good
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Your KeepCup corn and wood bands are made from recovered organic materials, there can be slight variances in band complexion (texture and colour), as well as the height and width of the band. As a result, band fitment will vary.
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Remove corn and wood bands from the glass cup prior to washing.
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These bands are made from compressed organic materials, so waterlogging can cause the band to change shape. If your band needs to be cleaned, wipe with a damp cloth and reassemble when dry.
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Place small components such as plugs in cutlery tray or basket, so they do not become damaged or lost.
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Do not microwave cup with corn or wood band on.
For more information about KeepCup Brew Corn and Brew Wood visit our materials page >
To remove and reassemble the band:
- Use your fingertips to un-clack and slide the band off.
- To assemble, simply slide the band onto cup and 'clack' in place.
For more information about KeepCup Brew Wood visit our materials page >
Keep your Thermal eternal
- KeepCup Thermal is made from double-walled, vacuum-insulated stainless steel.
- A vacuum seal sucks the air from between the twin walls, ensuring the cup is not too hot or too cold to the touch.
- If the vacuum seal is punctured or damaged, the cup may become hot to touch with hot liquids.
- Freezing temperatures can damage vacuum sealed insulation, so do not place your thermal cup in the freezer.
- We recommend to handwash only, in order to preserve surface finish.
- Place small components such as plugs in cutlery tray or basket, so they do not become damaged or lost.
- Do not microwave.
For more information about KeepCup Thermal, visit our materials page >
Keep your Plastic fantastic
- KeepCup Original is made from lightweight, durable, BPA and BPS-free, reusable plastic.
- Silicone band is very durable and can withstand high temperatures, including in the microwave and dishwasher.
- Plastic cups are dishwasher safe on the top rack.
- Ice will cause condensation on clear plastic.
- Grease or oil from other dishwasher items may cause clear plastic to cloud. Turmeric will cause staining.
- Place small components such as plugs and silicone bands in cutlery tray or basket, so they do not become damaged or lost.
- Microwavable with the lid off, up to 100°C / 212°F.
For more information about KeepCup Original, visit our materials page >
Keep your Longplay in play for longer
- KeepCup Brew Longplay is made from durable tempered glass cup with a clear plastic sleeve to create a double walled cup.
- For best thermal results, heat the glass with hot water before filling.
- Longplay will be warm to touch when filled with hot liquid, if moisture is trapped between the walls, or if the sleeve is not fitted correctly.
- For everyday use, clean with a quick rinse. Once a week, take it fully apart to remove moisture between the twin walls. Allow to dry completely before re-assembling.
- We recommend the Tritan plastic sleeve is handwashed only. Dishwashers and frequent can cloud, scuff and scratch the material.
- Silicone is very durable and can withstand high temperatures, including in the microwave and dishwasher.
- Place small components such as plugs and silicone bands in cutlery tray or basket, so they do not become damaged or lost.
- Microwavable with the lid off, up to 100°C / 212°F.
To assemble:
- Gently wriggle the silicone up the glass cup, so that the internal lip fits snug against the glass indentation.
- Flip up the bottom edge of the band.
- Sit the glass cup into the sleeve.
- Flip the outer lip of the silicon band down so that it covers the sleeve edge in total circumference.
- Press down to securely attach. Et voila!
To disassemble:
- Flip the outer lip of the silicone band upwards.
- Gently wriggle the sleeve down and off the glass cup.
- Remove silicone band.
For more information about KeepCup Brew Longplay, visit our materials page >